{% set baseFontFamily = "Open Sans" %} /* Add the font family you wish to use. You may need to import it above. */

{% set headerFontFamily = "Open Sans" %} /* This affects only headers on the site. Add the font family you wish to use. You may need to import it above. */

{% set textColor = "#565656" %} /* This sets the universal color of dark text on the site */

{% set pageCenter = "1100px" %} /* This sets the width of the website */

{% set headerType = "fixed" %} /* To make this a fixed header, change the value to "fixed" - otherwise, set it to "static" */

{% set lightGreyColor = "#f7f7f7" %} /* This affects all grey background sections */

{% set baseFontWeight = "normal" %} /* More than likely, you will use one of these values (higher = bolder): 300, 400, 700, 900 */

{% set headerFontWeight = "normal" %} /* For Headers; More than likely, you will use one of these values (higher = bolder): 300, 400, 700, 900 */

{% set buttonRadius = '40px' %} /* "0" for square edges, "10px" for rounded edges, "40px" for pill shape; This will change all buttons */

After you have updated your stylesheet, make sure you turn this module off

Pereion Solutions Blog


Session 3 - Tealeaf Formulas for Success Webinar Series


by Kristin Bonazoli

Designed to boost your Tealeaf knowledge and develop your Tealeaf skills, our quarterly Tealeaf Formulas for Success Webinar Series examines a variety of common Tealeaf customer uses cases and provides instruction on how to implement them.  Our past two sessions focused on several Tealeaf use cases ranging from problem resolution to site optimization.  In our next webinar, we will shift the focus a bit to tie in our new testing and personalization offerings from Webtrends Optimize.  You won’t want to miss this session as we talk about the joint use cases you can apply through the integration of Tealeaf and Webtrends that can help drive your CRO initiatives and take your digital experiences to the next level!


Integrate VoC Data and Digital Experience Analytics to deliver superior customer experiences


by Kristin Bonazoli

One of the most valuable resources you can use to improve and build exceptional customer experiences is your customer’s feedback. Your customers can share their opinions pretty much everywhere online, whether it be through community forums, blogs, product reviews, social media or an organization’s Voice of the Customer (VoC) survey, their comments provide significant “straight from the source” insight that can be used to overcome several CX challenges. Learn how the integration of digital experience analytics and VoC tools creates an important use case for many businesses looking to enhance the digital experience to meet growing customer demands.


Optimize On-site Search with Digital Experience Analytics


by Kristin Bonazoli

As an on-line business your site is the foundation to generating and conducting business. So, the continual monitoring of your site’s search capabilities is imperative to furthering efficiency and ensuring superior digital experiences. One important contributor to the overall digital experience is being able to offer an optimized search function that allows your customers to search for information and quickly get answers and content they are looking for. Digital experience analytics provides a solution.      


Improving the Travel and Tourism Digital Experience


by Kristin Bonazoli

Deciding on that once in a lifetime travel destination is both fun and exciting but the task of making the travel arrangements can be downright daunting. From booking flights to reserving a hotel room or car, the process of getting your itinerary in order can be lengthy and, at times, very complex. Therefore, it is important that travel and leisure companies provide optimized and seamless omni-channel experiences that attract new customers and keep them coming back time and time again.


Retail eCommerce Digital Customer Experience Use Case eBook


by Kristin Bonazoli

With heightened expectations within the retail ecommerce sector, the ability to understand the evolving needs and wants of customers is essential to being successful. Not only must companies be prepared to engage customers where and how they want, but competitive companies that want to remain relevant must also understand why customers behave as they do in effort to provide consistent and optimized customer experiences across channels - and be agile and innovative in the delivery.

About this blog

This blog provides insight and tips on Digital Customer Experience Analytics, Web Analytics and Tag Management, and A/B Testing and Personalization to optimize web and mobile experience.

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