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Pereion Solutions Blog


Need to Develop Tealeaf Skills in Your Organization?


by Steven Perry

Tealeaf, now part of the Acoustic Analytics portfolio, is a powerful Customer Experience (CX) analytics offering from Acoustic that can provide invaluable insight into the what and why behind your customers’ behaviors. But, to unlock the solution’s full potential and effectively leverage its robust capabilities does require pertinent skills. As an Acoustic partner specializing in Tealeaf, Pereion Solutions recently launched a learning portal, Pereion Learning Paths, that offers short and easy to navigate education modules which provide entry-level skills to get your organization started on a learning path to uncover actionable insights you can use to digitally transform your business.


Transition to Tealeaf on Cloud and Realize the Benefits


by Steven Perry

Many online businesses aim to optimize and deliver seamless and exceptional cross-channel customer experiences while reducing costs and maximizing return on investment (ROI). Businesses that currently utilize IBM’s Tealeaf CX on premise platform recognize the benefits of understanding customer behavior in helping to uncover areas of struggle to enhance digital experiences. Although this on-premise behavior analytics solution offers robust analytic capabilities, it also requires a significant investment in hardware, software and resources to manage and maintain. Tealeaf on Cloud was introduced as demand for ease of use, flexibility and cost efficiency increased for a cloud-based offering.

Announcing Tealeaf CX Hosted in the Cloud


by Steven Perry

We are proud to announce the availability of IBM Tealeaf CX hosted in the Cloud. This solution combines the strength and robustness of the traditional on premise based implementation of Tealeaf CX with the speed of deployment and time to value of the new IBM Tealeaf SaaS offering.  This is an exclusive offering from Pereion Solutions brought to market in partnership with Oxford Networks


Opportunity for Tealeaf Software Consultant


by Steven Perry

We have an exciting opportunity for someone to join our team as a Tealeaf Software Consultant.  This person will work with our client's web and mobile development teams to deploy the Tealeaf SDK on their web and mobile applications.  This will enable our clients to optimize customer analytics and replay capabilities with IBM Tealeaf.


Best Practice: Integrating Customer Experience Analytics with Customer Engagement


by Steven Perry

By leveraging rich Customer Experience Analytics through a product like IBM Tealeaf, with a Customer Engagement solution you are able to leverage that customer interaction data to deliver individualized incentives to drive more profitable customer behavior. 

About this blog

This blog provides insight and tips on Customer Experience Analytics, especially in the usage of Acoustic Experience Analytics (Tealeaf) and Acoustic Analytics (CXA) to optimize web and mobile experience.

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