{% set baseFontFamily = "Open Sans" %} /* Add the font family you wish to use. You may need to import it above. */

{% set headerFontFamily = "Open Sans" %} /* This affects only headers on the site. Add the font family you wish to use. You may need to import it above. */

{% set textColor = "#565656" %} /* This sets the universal color of dark text on the site */

{% set pageCenter = "1100px" %} /* This sets the width of the website */

{% set headerType = "fixed" %} /* To make this a fixed header, change the value to "fixed" - otherwise, set it to "static" */

{% set lightGreyColor = "#f7f7f7" %} /* This affects all grey background sections */

{% set baseFontWeight = "normal" %} /* More than likely, you will use one of these values (higher = bolder): 300, 400, 700, 900 */

{% set headerFontWeight = "normal" %} /* For Headers; More than likely, you will use one of these values (higher = bolder): 300, 400, 700, 900 */

{% set buttonRadius = '40px' %} /* "0" for square edges, "10px" for rounded edges, "40px" for pill shape; This will change all buttons */

After you have updated your stylesheet, make sure you turn this module off

Pereion Solutions Blog


Acoustic Tealeaf Training and Education Resources Available


by Kristin Bonazoli

If you are a user of Acoustic Experience Analytics (Tealeaf), you already know that the solution offers a robust set of analytic capabilities that provide data and insights to identify, quantify and prioritize user experience issues and customer struggle. However, do you know if you are taking advantage of all the features and tools available within your Tealeaf implementation to unleash the platform’s full potential?


Prep for the 2020 Holiday Season with Acoustic


by Kristin Bonazoli

There is no question that the 2020 holiday shopping season will be like no other we have ever experienced.  With many stores offering Black Friday deals and special promotions a little earlier than usual along with more people buying online, now is a great time to ensure that your business is prepped and ready for the unusual and hectic holiday season.  To assist with holiday preparations, Acoustic has provided tips and recommendations to optimize for peak program activities this 2020 holiday season.


Using CX Analytics to Accelerate B2B Digital Transformation Webinar


by Kristin Bonazoli

With today's new normal, the use of Customer Experience (CX) Analytics is essential for many B2B organizations who are looking to drive digital transformation across their digital properties.  The need to understand customer’s online struggles, eliminate the obstacles that prevent successful process conversions as well as offer a personalized and seamless experience is critical.  Being able to successfully convert customer behavior data into actionable insights that results in optimized and frictionless digital experiences provides a significant opportunity and competitive advantage for B2B companies.  Join us for our next webinar and learn how CX Analytics helps B2B organizations, like Bulbs.com and IBM, accelerate digital transformation.


CX Analytics Webinar: Leveraging Advanced Analytics and AI to Understand the True Customer Experience


by Kristin Bonazoli

Many B2B and B2C organizations have achieved substantial financial returns through the deployment of Customer Experience Analytics.  In our next webinar, find out how those currently using Acoustic Experience Analytics, infused with advanced analytics and artificial intelligence (AI) capabilities, have realized increased conversion rates by 3.6%, improvements in customer retention by 1.6% and minimized time spent on reproduction of issues by 90% and do so with a six month payback*. 


Opportunity for Acoustic Digital Analytics Users to add Customer Experience and Journey Analytics


by Kristin Bonazoli

Many organizations have initiatives in place to improve the digital customer experience for their customers, but lack the tools and insights to get there.  For users of Acoustic Digital Analytics (DA) looking to augment their current digital analytic capabilities with customer experience analytics and journey analytics, Pereion Solutions has a solution.  With our Acoustic Digital Analytics (DA) upgrade service offering, we will provide the necessary  resources to help you implement Acoustic Experience Analytics (Tealeaf) and Journey Analytics so you can get a complete view of your customer's journey and begin to optimize their experiences.

About this blog

This blog provides insight and tips on Digital Customer Experience Analytics, Web Analytics and Tag Management, and A/B Testing and Personalization to optimize web and mobile experience.

Subscribe to Email Updates

Recent Posts

Categories

see all

Let's talk about gaining greater customer insight and improving digital experience for your customers.

Get Started