Process Conversion Optimization

Optimize Online Business Processes to Boost Sales

Process Conversion Optimization is a Digital Customer Experience Analytics use case that enables you to develop business scorecards to measure and score overall business process success by identifying the abandonment and conversion rates across each process step .  This insight offers you the opportunity to implement the necessary improvements to optimize the critical process steps that most influence conversions on your site, enrich customer experiences and boost sales. Take a look at the use case video on Process Conversion Optimization use case:


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