Customer Experience Analytics Learning Paths

Pereion Solutions' educational and training resources will put valuable tools and information at your fingertips to help boost your skills and expand your knowledge in key areas of customer behavior analytics. 

Our learning modules for users of Acoustic Experience Analytics (Tealeaf Cloud) provide a good foundation for understanding the basics and offer use case formulas with step by step instructions to help you get started so you can effectively leverage Acoustic Experience Analytics (Tealeaf). 

Basic
Learn the basics of Acoustic Experience Analytics (Tealeaf) so you can begin to understand customer behavior and recognize areas of improvement for your online business. The topics include:
  • Simple Session Search
  • Advanced Session Search
  • Session Replay and Analysis
  • Managing Workspaces and Dashboards
  • Creating Standard Reports
Formula
Explore the top use cases you can apply to quickly improve your digital intelligence and put your customer insights to work with Acoustic Experience Analytics (Tealeaf).   Use cases include formulas for success that provide you with a step by step process for getting started with effective digital analysis and optimized customer experiences to gain a competitive advantage in the online business world.  Topics include:
  • Geospatial Analytics 
  • Struggle Analytics
  • Heatmap Analysis
  • Real-time Alerting
  • Business Process Optimization
  • Anomaly Detection
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Please email info@pereion.com for additional information on Pereion Learning Paths or if you are having trouble accessing the portal.

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