Digital Experience Analytics
Use Cases
Digital Experience Analytics can help you understand customer behavior to uncover opportunities and recognize areas of improvement for your online business. Explore these top digital experience analytics use cases that you can apply to improve your digital intelligence and put your customer insights to work to provide optimized and superior digital customer experiences:
Session Search
Session Replay and Analysis
Funnel/Process Conversion Optimization
Onsite Search Optimization
Call Center Performance Improvement
Rage Clicks
Registration and Login Process Optimization
Quantify Business Impact
Page Engagement Optimization
Struggle Analysis
Portal Optimization
Mobile Apps
Real time alerts
Heatmaps