Pereion Learning Paths

Designed to help you quickly develop your skills in key areas, our learning paths put resources at your fingertips to allow you to effectively leverage Watson Customer Experience Analytics (Watson CXA) and  IBM Tealeaf Customer Experience on Cloud (Tealeaf CX on Cloud) solutions to optimize customer experiences and maximize opportunities for your digital business.

Our unique learning paths are offered to address the needs of diverse learner profiles and developed to help you focus on specific areas important to facilitating effective digital analysis and creating actionable customer insight.  As our curriculum is continually developed, be sure to visit our learning paths frequently.

Get started on your Learning Path to successful digital analysis!

Phoenix, AZ Tealeaf RUG


 

Tealeaf CX on Cloud Featured Learning Paths:

Tealeaf CX on Cloud Fundamentals - Click Here
Understand the basics that can help you get started with IBM Tealeaf CX on Cloud to begin to understand customer behavior and recognize areas of improvement for your online business. The topics include:

  • Simple Session Search
  • Advanced Session Search
  • Session Replay and Analysis
  • Managing Workspaces and Dashboards
  • Creating Standard Reports
 

Tealeaf CX on Cloud Use Case Formulas for Success - Click Here
Explore the top use cases you can apply to quickly improve your digital intelligence and put your customer insights to work with IBM Tealeaf CX on Cloud.   Use cases include formulas for success that provide you with a step by step process for getting started with effective digital analysis and optimized customer experiences to gain a competitive advantage in the online business world.  Topics include:

  • Geospatial Analytics 
  • Struggle Analytics
  • Heatmap Analysis
  • Real-time Alerting
  • Business Process Optimization
  • Anomaly Detection

 

Tealeaf on Cloud Build - Coming Soon! 

  • Event Manager
  • Event Tester

 

Tealeaf Fundamentals Training offered by Pereion Solutions

Join Pereion Solutions at the following Tealeaf Regional Users Group (RUG) meetings for hands-on Tealeaf Fundamentals Training:

  • Phoenix, AZ Tealeaf RUG on October 1 - 2, 2019 - Click here to reserve your spot on 10/2/19 (Please note if you wish to attend the training on day 2, 10/1/19, we ask that you also attend day 1, 10/2/19 - so reserve tickets for BOTH days)

Phoenix, AZ Tealeaf Fundamentals

 

Please email info@pereion.com for additional information on Pereion Learning Paths or if you are having trouble accessing the portal.