Customer Experience Analytics

The challenge for many organizations is how to get started and move beyond basic digital analytics to create more relevant data that equals better customer insights.  It's one thing to see what's happening on your website but it's entirely different to see why it happened. Customer Experience (CX) Analytics solutions, like Tealeaf - a CX Analytic offering from Acoustic, provide you with data-driven insight into the why behind customer behavior - arming you with valuable digital intelligence you can use to make important business decisions on rectifying issues and optimizing your site for all customers. In our new Tealeaf Use Case eBook, we compiled the top customer experience use cases you can implement to improve your digital intelligence and put customer insights to work using Tealeaf.   Also included are links to specific formulas that provide a step by step process for getting started with effective digital analysis and optimized customer experiences.
 
How do you collect the customer analytic data you need?
How do you understand and analyze that data?
How do you create actionable customer insight?

     Get our free eBook today!

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Learn how one company successfully leveraged Acoustic CXA to reduce customer struggle and optimize their customers’ digital experiences.
Visit the case study for Shubert Ticketing.

\Read the Shubert TIcketing CXA Case Study

Pereion Offerings

      Tealeaf Customer Experience       on Cloud

This SaaS based analytics solution delivers Tealeaf core capabilities in an IBM managed cloud environment. We have extensive experience working with this product enabling our clients to focus on improving their customer experience.
Learn more about it here

Watson Customer Experience Analytics

Whether you are upgrading from IBM Digital Analytics or Tealeaf or implementing Watson Customer Experience Analytics from scratch, we can help you get started and ramp up reporting in Digital Analytics, Tealeaf CX on Cloud, or Journey Analytics.  
Learn more about it here

Tealeaf CX Hosted in the Cloud

An exclusive Pereion Solutions offering, IBM Tealeaf CX is hosted in a virtualized cloud environment, so that you can rapidly deploy and quickly take advantage of Tealeaf’s unique industry leading customer experience management capabilities..
Learn more about it here

Why IBM Tealeaf?

IBM Tealeaf is a web and mobile Customer Experience Management (CEM) solution that captures your customers’ website interactions, giving you unprecedented visibility into their digital experience, and the ability to optimize your online business processes.

Offering valuable insight into your customers’ behavior, it allows you to track metrics, identify issues and make calculated improvements to your website and mobile applications based on business impact assessments. IBM Tealeaf enables you to increase your customer retention and conversion rates, improves your customer satisfaction, and generates increased revenue for your business. For more details, visit our Tealeaf Software page.

Want to talk IBM Tealeaf Software?

 

Check out IBM Tealeaf identifying customer mobile struggle

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Careers at Pereion Solutions

     We are currently looking to hire a Tealeaf Software Consultant and Tealeaf Analyst 

to support growth of our Tealeaf services practice.

www.pereion.com/careers