Quantify Business Impact

Realize the financial cost of customer struggle

Quantifying the business impact of customer struggle is a Digital Customer Experience Analytics use case that can help organizations realize the financial costs associated with customer friction. The ability to find and fix customer struggle and quantify the business impact also offers the opportunity to proactively recover lost revenues through retargeted marketing and unite teams to optimize site experiences and increase conversions.  Take a look at the use case video on Quantify Business Impact:


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