Pereion On-Demand Training Webinars

Pereion Acoustic Experience Analytics Fundamentals TrainingAcoustic Tealeaf Fundamentals 

On-Demand Training Webinar

This training webinar  provides the beginner level Acoustic  Tealeaf user with the necessary tools and resources to develop and further skills in key areas that are important to facilitating effective digital analysis.  The course is approximately two hours long and focuses on the fundamentals of Acoustic Tealeaf  which will include:

  • Introduction to Events & Key Concepts
  • Session Search and Analysis
  • Dashboard Management
  • Standard Reports
    • Advanced Features
    • Anomaly Detection
  • Alerts
  • Non-Standard Reports
    • Process scorecards
    • Key Performance Indicators
    • Geospatial Analytics
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Pereion Acoustic Experience Analytics UX Tools Training 042020Acoustic Tealeaf UX Tools

On-Demand Training Webinar

This training webinar explores some of the UX tools available in Tealeaf Cloud.  The course is approximately one hour long and concentrates on the following topics:

  • Snapshot Gallery
    • Capturing "Snapshots" of pages
    • Heatmaps
    • Link Analytics
    • Form Analytics
    • Other Overlay options
  • Struggle Analytics - Standard plus Custom

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Pereion Acoustic Experience Analytics Basic Event Building Training 050520

Acoustic Tealeaf Basic Event Building

On-Demand Training Webinar

This training webinar will help improve your basic event building skills for Acoustic Tealeaf.  This class is approximately 2 hours and covers the following topics:

  • Event Development Process and Overview
    • Planning, Configuring and Testing
    • Using the Event Manager and Tester
  • All About Attributes
    • Step, Hit, and Session
  • Dimensions and Dimension Groups
  • End to End Example
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Acoustic Tealeaf Tips Webinar - On-demand webinarAcoustic Tealeaf Tips and Techniques

On-Demand Training Webinar

This training webinar will boost your knowledge of Acoustic Tealeaf) and demonstrate how to leverage some of the solution's robust capabilities.  The session is approximately hour long and covers the following advanced tips and techniques that you can take advantage of to identify customer struggle and improve UX issues:

  • Performance Monitoring
  • Using the AJAX listener
  • Rage Clicks
  • Using Session Object Events
  • Integrating with the Data Layer
  • What’s New with Acoustic Experience Analytics (Tealeaf)

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Tealeaf Data Sept Webinar - 092921Enabling Data In and Data Out Facilitates Advanced Analytics with Acoustic Tealeaf Saas

On-Demand Training Webinar

This webinar demonstrates how to leverage different data source to facilitate advanced Tealeaf  Saas reporting and analytics as well as:

  • Explores use cases enabled by data from the data layer, AJAX server calls and custom JSON events.
  • Shows how other systems, including eCommerce applications, A/B testing and application performance monitoring tools, can be integrated as a result of leveraging various data sources and can open the door to creating new segments and data breakouts in your Tealeaf analysis.
  • Reveals how Session Data Export can enable further reporting and analysis outside of Tealeaf within cloud based data science tools.

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Pereion Acoustic Tealeaf Problem Resolution Use Cases Webinar-030822Acoustic Tealeaf Problem Resolution Use Cases

On-Demand Webinar

This webinar discusses several important Tealeaf customer use cases that you can apply to quickly identify problems on your site and the steps you can take to resolve areas of concern. This on-demand session is approximately one hour long and talks about these Acoustic Tealeaf use cases and many more:
  • Session Search and Analysis
  • Improve Call Center Performance
  • Error Reporting
  • API Errors and Performance
  • and several more use cases!

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Pereion Acoustic Tealeaf Site Optimization Use Cases Webinar - 031522 Final

Acoustic Tealeaf Site Optimization Use Cases

On-Demand Webinar

This webinar examines a set of sophisticated customer use cases that can be used to facilitate site optimization and drive digital innovation.  The webinar is approximately one hour long and focuses on these Tealeaf use cases and many more:

  • Page engagement & Usability
  • Marketing Analytics
  • Geospatial Analysis
  • Navigation Analysis
  • On site search
  • and many more!

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Customer use cases to move you through the Tealeaf Maturity CurveCustomer Use Cases to Move you along the Tealeaf Maturity Curve

On-Demand Training Webinar

This webinar examines the use cases that will help move users along the Tealeaf Maturity Curve. Starting with "find and fix" use cases to optimizing the online experience, this session discusses the top customer use cases to develop user skills and help meet your business' CX requirements to drive digital transformation. These use cases include:
  • Session Search and Analysis
  • Improve Call Center Performance
  • API Errors and Performance
  • Page Performance
  • Anomaly Detection
  • Rage Clicks
  • Process Conversion Optimization
  • Mobile Apps
  • Page engagement/Heat Maps
  • Duration Reporting
  • VoC integration
  • On-Site Search
  • Behavioral Segmentation
  • Product Analysis

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 Tealeaf Formulas for Success Webinar Series

 On-Demand Webinars

 Our Tealeaf Formulas for Success webinar series discusses a variety of customer use cases   and provides formulas with how-to advice to improve digital intelligence and put customer   insights to work.  We provide step-by-step instruction and demonstrate how to successfully leverage Tealeaf to set up and apply individual use cases to meet specific business requirements.  We also review best practices to help you get the most out of your Tealeaf investment and put you on a path to effective digital analysis that will ensure exceptional customer experiences and site optimization.

Session One - The first session of our Tealeaf Formulas for Success webinar series concentrates on the following five use cases: Anomaly Detection, Comparison Analytics, Process Funnels, JavaScript Exception Reporting, On-site Search and Duration Reporting.  Click here to register for Session One.

Session Two - This session of our series focuses and talks about  how to set up the following use cases with Tealeaf: Rage Clicks and Dead Clicks, Form Field Abandonment, Page Performance, Add to Cart Rate, Ecommerce Promo Codes, Gift Cards and Digital Coupons, Session Data Archival. Click here to register for Session Two.

Session Three - This session discusses the integration of Tealeaf and Webtrends Optimize and the joint uses cases that can be set up and applied to take your digital experiences to the next level!  These joint use cases of Tealeaf and Webtrends Optimize include:  ABn and Multivariate Testing, Personalization, Hello Bars and Pop Ups, Product Recommendations, Customer Surveys (VoC Integration).  Click here to register for Session Three.

Let's talk about gaining greater customer insight and improving digital experience for your customers.

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