Pereion Solutions Blog

Customer Experience Analytics - Hiring Tealeaf Consultant & Analyst

Posted by Steven Perry

Mon, Jun 6, 2016 @ 08:06 AM

We are looking to fill a position for a Tealeaf analyst and consultant.  IBM Tealeaf is the leading Customer Experience Analytic solution in the marketplace.  If you are interested in working with clients to improve web and mobile digital experience, we have a growing need for a Tealeaf Analyst and a Tealeaf Consultant. Read on for details on each position...

As a Tealeaf analyst, you will be building events and reports that enable a deeper understanding of user sessions and then assisting in the analysis of those sessions to identify customer struggle points. You will also work with the client to cross reference Tealeaf with their web analytic, a/b testing, and voice of the customer data. We need an individual who is passionate about analyzing data and uncovering insights as well as customer service delivery. We are looking for an individual interested in developing advanced digital, customer experience and business analytic skills.

As a Tealeaf consultant, you have front end web developer skills and are proficient in Javascript and with various Javascript libraries as well as other web development technologies.  You must be able to work in a web and mobile application environment to support and customize the Tealeaf SDK. In addition, you should be proficient in basic programming tools (i.e. Github), database technologies (i.e. SQL), and internet networking technologies.  You will be doing technical and analytical work in this job.  We need an individual who is willing to invest the time to optimize their skills in this and associated technologies and is also able to work with clients to optimize Tealeaf for their environments. 

Pereion Solutions is a small entreprenuerial environment looking for people committed to client service and developing deep skills in digital customer analytics and the associated technologies.  We provide a flexible and competitive work environment for employees that share our values.  We are committed to skill development for our employees, outstanding customer service for our clients, and being the very best in the niches we choose to serve.  You can read more about both positions at www.pereion.com/careers . If either of these roles and the environment I have described sounds exciting to you, we would love to hear from you.  Just send an email with your resume to slperry@pereion.com

Topics: IBM Tealeaf, customer analytcis

About this blog

This blog provides insight and tips on Customer Experience Analytics, especially in the usage of Watson Customer Experience Analytics (WCXA) and Tealeaf software to optimize web and mobile experience.

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