If you are a user of Acoustic Experience Analytics (AKA Tealeaf SaaS), you already know the solution boasts a sophisticated analytic tool set that enables you to take a deep dive into your customer's behavior. What's more, Tealeaf can help provide the insights you need to meet customer expectations and deliver superior customer experiences. However, are you aware of the recent enhancements and upgrades to Tealeaf that you can benefit from as well? If not, our Tealeaf TuneUp service offering will help ensure you are getting the maximum value out of your Tealeaf investment and that it is optimized to its fullest potential!
Ten reasons to consider tuning up your Tealeaf implementation
If your business currently has Tealeaf SaaS deployed, here are ten reasons why you should request a Tealeaf Tuneup today:
1. There are several enhancements to the most recent versions (6.0 & 6.1) of the UIC SDK that you should take advantage of. So, if the version of your SDK starts with a 5 or a 4, you should definitely consider an upgrade to v6.0 or v6.1.
2. If you are leveraging a data layer, you can automatically expose all of that data to Tealeaf so you can use it for event creation and reporting. Therefore, you can create segments or breakouts by any of those data elements to enhance your Tealeaf reporting and analysis.
3. You can enable an out of the box performance dashboard, plus supplement it with additional performance metrics to give you a very detailed and robust set of page performance metrics.
4. Are you currently leveraging the AJAX listener to track server side API calls? If so, you should be tracking API performance metrics, status codes, and data elements to integrate into your digital experience tracking.
5. Rage clicks are moments when a user repeatedly clicks on the same element over and over again . Tealeaf can record every rage click on your site, showing exactly where the frustration occurs and how often. This is low hanging fruit if you have not enabled rage click tracking.
6. Onsite search optimization is another under utilized use case, based on our experience. Use Tealeaf to optimize onsite search and navigation. For more information on On-site Search Optimization, click here.
7. Integrate Tealeaf with your A/B testing and Voice of the Customer CX analytic tools to gain a more complete view of the digital customer experience
8. Tackle those use cases that you have been putting off, but you know they are important to addressing customer experience improvements.
9. Gain the benefit of an extremely experienced team of Tealeaf consultants to help you maximize the benefits you are receiving from your investment in Tealeaf.
10. Act by September 30th and receive a Tealeaf Tuneup with 50 hours of an expert Tealeaf consultant for only $4,995.
Take advantage of our Tealeaf TuneUp service offering
Pereion's Tealeaf TuneUp will evaluate your company's usage of Acoustic Experience Analytics (Tealeaf) and review your current SDK configuration. We will also consult with you prior to site assessment to understand your business requirements to help you develop additional use cases that are applicable to your needs. At the conclusion of our analysis, will discuss Tealeaf updates and enhancements that have been released and discuss additional opportunities to better understand your customers' digital customer experience. Finally, we will make you aware of other use cases and capabilities you may not be familiar with. As part of the TuneUp, we will also work with your team and provide a customized training session. Here's what our Tealeaf TuneUp includes:
Pereion Tealeaf TuneUp
- Pre TuneUp Goal Setting – Build a plan
- Post TuneUp Business Review
- User Training Session to refresh skills
- 50 hours of an experienced Pereion Analyst
- Development of specific uses cases based on your business requirements
- Creation of events, reports, and alerts
- Guidance on best practices
- Assist with integrating with other tools (i.e. Voice of Customer and A/B Testing)
- SDK update if needed
- Cost $4995.99
- Offer valid through September 30, 2021 - Click Here to get Started!
Benefits of a Tealeaf Tuneup?
- Position your organization for digital growth
- Setup additional customer experience use cases
- Improve engagement across your organization
- Leverage customer experience analytics to drive data driven culture
- Update your current events and reports based on site changes
- Identify issues inhibiting user experience
- Refresh team skills
- Understanding the real digital experience of your digital properties has never been more important
- Tealeaf is a great tool, maximize the value you receive and deliver the ROI you planned on by taking advantage of Pereion's Tealeaf TuneUp!