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Pereion Solutions Blog


Improve Digital Intelligence to Transform your Business


by Steven Perry

As an online organization, you understand the necessity of embracing digital transformation to promote engagements and readily respond to your customers’ evolving needs and expectations. Central to this pivotal shift is the ability to improve your digital intelligence and gain the actionable insight required to execute transformative initiatives that are based on a true understanding of your customers’ behaviors, journeys and experiences – empowering you to deliver value across your business that is aligned with customer expectations and demands.


Transition to Tealeaf on Cloud and Realize the Benefits


by Steven Perry

Many online businesses aim to optimize and deliver seamless and exceptional cross-channel customer experiences while reducing costs and maximizing return on investment (ROI). Businesses that currently utilize IBM’s Tealeaf CX on premise platform recognize the benefits of understanding customer behavior in helping to uncover areas of struggle to enhance digital experiences. Although this on-premise behavior analytics solution offers robust analytic capabilities, it also requires a significant investment in hardware, software and resources to manage and maintain. Tealeaf on Cloud was introduced as demand for ease of use, flexibility and cost efficiency increased for a cloud-based offering.


Learn what’s new in Q3 with Watson Customer Experience Analytics, IBM Tealeaf on Cloud and IBM Digital Analytics


by Steven Perry

Many new features and improvements were introduced in Q3 for Watson Experience Analytics (CXA), IBM Tealeaf Customer Experience (CX) on Cloud and IBM Digital Analytics (DA).

Maximize Your Return on Investment from Tealeaf CX on Cloud and IBM Watson Customer Experience Analytics (CXA)


by Steven Perry

Customer Experience Analytic solutions like Tealeaf CX on Cloud and Watson CXA can be powerful tools that provide visibility into your customers’ online experiences and the opportunity to identify areas where your customers may struggle.   The challenge can be fully utilizing the tools and ensuring you are getting a return on investment (ROI) from your Customer Experience Analytic solution.   Gaining the necessary digital intelligence to effectively optimize business outcomes and create delighted customers can take time, experience and a level of expertise.  


What’s New in IBM Tealeaf Customer Experience on Cloud and IBM Digital Analytics?


by Steven Perry

A number of new features have been introduced for Tealeaf Customer Experience (CX) on Cloud, Watson Customer Experience Analytics (CXA) and IBM Digital Analytics, including several that provide significant improvements and capabilities in analyzing struggle and managing your customer data.   Let’s take a closer look at a few of the most important enhancements over the last quarter.

About this blog

This blog provides insight and tips on Digital Customer Experience Analytics, Web Analytics and Tag Management, and A/B Testing and Personalization to optimize web and mobile experience.

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