As an IBM Gold Business Partner specializing in Watson Marketing, Pereion Solutions strives to keep our clients informed of the latest releases and educational content available for IBM Tealeaf Customer Experience on Cloud (Tealeaf CX on Cloud), Watson Customer Experience Analytics (Watson CXA) and IBM Digital Analytics (IBM DA). One resource offered by IBM Watson Marketing, that is worth mentioning and is free to all Tealeaf CX on Cloud, Watson CXA and IBM DA users, is a series of product overview webinars that will provide an introduction into the reporting features available for each CX analytic platform. Below you will find the dates and times available in which you can register for these informative webinars.
Tealeaf CX on Cloud Webinars
The webinars offered for Tealeaf CX on Cloud will cover session search, struggle analytics and the snapshot gallery; event manager components; event tester and alert options; and report types available within the analytics section. To register, please click the date and time below that works best for you:
- Tuesday, April 2 at 10 AM ET / 3 PM GMT
- Tuesday, April 23 at 10 AM ET / 3 PM GMT
- Tuesday, May 14 at 9 AM GMT / 1:30 PM IST
- Tuesday, June 4 at 10 AM ET / 3 PM GMT
Watson CXA Webinars
The Watson CXA product overview webinars will discuss activity within the overview, web and mobile app dashboards; key stages within Mindset reporting; journey reporting across multiple channels; and flexible reporting. If you would like to register, please click that date and time below that suits your schedule:
- Tuesday, April 9 at 10 AM ET / 2 PM GMT
- Tuesday, April 30 at 10 AM ET / 2 PM GMT
- Tuesday, May 21 at 9 AM GMT / 1:30 PM IST
IBM Digital Analytics Webinars
Topics included in the IBM DA webinars will review interface layout, workspaces, standard reporting and ad-hoc reporting. If you wish to sign up, please click one of the dates and times below that works for you:
- Tuesday, April 16 at 10 AM ET / 3 PM GMT
- Tuesday, May 7 at 10 AM ET / 3 PM GMT
- Tuesday, May 28 at 9 AM GMT / 1:30 PM IST
Additional resources for Tealeaf CX on Cloud and Watson CXA
Need additional resources or help leveraging Tealeaf and Watson CXA? Pereion Solutions can assist in making sure you are fully utilizing the tools and getting the most value from Tealeaf on Cloud and Watson CXA. First, check out the important use case videos Pereion Solutions has developed that you can use to improve digital intelligence and put customer insights to work. Click the tile below to be directed Pereion's Customer Use Case Video page:
Also available is our ebook, “Watson, Can You Help Improve Digital Customer Experience?,” that complements the use case videos and includes formulas for success that provide a step by step process for getting started with effective digital analysis and optimized customer experiences. Gain the insights you need to enhance customer journeys, boost conversions and maximize lifetime customer value by clicking the tile below to download the eBook:
Still need help or have questions on how to effectively leverage Tealeaf CX on Cloud or Watson CXA?
Click here, to schedule a complimentary consultation with Pereion Solutions. We can help you in your efforts to optimize and deliver exceptional digital customer experiences through our vast expertise in customer analytics.