Pereion Blog

Opportunity for Acoustic Digital Analytics Users to add Customer Experience and Journey Analytics

Written by Kristin Bonazoli | Mon, Feb 3, 2020 @ 14:02 PM

Many organizations have initiatives in place to improve the digital customer experience for their customers, but lack the tools and insights to get there.  For users of Acoustic Digital Analytics (DA) looking to augment their current digital analytic capabilities with customer experience analytics and journey analytics, Pereion Solutions has a solution.  With our Acoustic Digital Analytics (DA) upgrade service offering, we will provide the necessary  resources to help you implement Acoustic Experience Analytics (Tealeaf) and Journey Analytics so you can get a complete view of your customer's journey and begin to optimize their experiences.

Acoustic Digital Analytics to Experience Analytics (Tealeaf) Upgrade

By complementing Acoustic Digital Analytics with Acoustic Experience Analytics (Tealeaf), your organization can realize a level of customer insight that can't be achieved through just basic web or digital analytics alone.  Pereion's Acoustic Digital Analytics upgrade service offer will enable you to make the transition and fully utilize the capabilities of Tealeaf and Journey Analytics.  Click here or the tile below to get started on your path to Acoustic Experience Analytics (Tealeaf)!

Pereion's Acoustic Digital Analytic upgrade service offer includes:

  • Free Acoustic Experience Analytics (Tealeaf) SDK implementation services for Acoustic Digital Analytics customers that upgrade to Acoustic Experience Analytics (Tealeaf) through Pereion Solutions by June 30, 2020
  • Customized, configured and tested Tealeaf UIC SDK
  • Analyst support to provide "Quickstart" and deliver rapid time to value 
  • Guidance on Best Practices

Why make the move to Acoustic Experience Analytics (Tealeaf)?

Although Acoustic Digital Analytics has a good web analytic foundation to build on and can tell you "what" users are doing on your site, Acoustic Experience Analytic (Tealeaf) supplies you with rich customer insight that gives you with the "why" behind customer behaviors. Acoustic Experience Analytics (Tealeaf) also provides tremendous value in identifying and fixing customer experience issues as well as boosting conversion rates, while delivering a proven ROI.   

Benefits of making the move to Experience Analytics (Tealeaf)

  • A broad range of incremental capabilities, including Struggle Analytics, Anomaly Detection, Journey Analytics , Session Analysis, and Heatmaps to enable new customer insights
  • Ability to find and fix customer experience issues
  • Modern user interface that provides easy navigation and enhanced views in to customer data
  • Monthly releases that add new enhancements and functionality with no incremental costs
  • Realized savings in time and money and an overall return on investment (ROI)

To learn more about how Acoustic Experience Analytics (Tealeaf) and Journey Analytics can provide you the customer experience insights you need to make better decisions for your business, click below to download our eBook.