Struggle Analytics 

Apply Struggle Analytics to quickly identify and understand customer struggle on your website:


By leveraging the cognitive capabilities of Struggle Analytics in IBM Watson Customer Experience Analytics (CXA) and IBM Tealeaf, you can rapidly detect and analyze customer struggle on your website in real time.  This valuable insight allows you to swiftly take corrective action to rectify issues, uncover areas of opportunity and optimize your customer experiences.

Click here for Pereion Solutions CXA formula “Use Struggle Analytics to Quickly Identify and Understand Customer Struggle to Optimize Customer Experiences” and to learn more about Struggle Analytics.

Click here to check out other IBM Watson CXA and Tealeaf Use Cases. 

Watson, Can you help improve digital experience ebook

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Read the Shubert TIcketing CXA Case Study