The use of Customer Experience (CX) Analytics has been prevalent in the insurance industry for years. Unfortunately, the options for Healthcare Insurers or payers have been limited; largely due to HIPAA related issues. Fortunately, there are more options available in the current market that provide different deployment options and enhanced privacy and security features making HIPAA compliance possible. Now best in class CX analytics for digital properties in healthcare, including websites and native mobile apps is both possible and essential. There are several critical use cases that are important to healthcare insurance companies, including Session Search and Replay, Session Archival, Fraud Detection, Policy Conversion, Claims Management, Member Portal UX, Mobile App performance and Journey Maps. Pereion Solutions in conjunction with Glassbox Digital is hosting a webinar on February 23rd that focuses on the Digital Customer Experience in the healthcare insurance industry.
Register now for Helping Healthcare Insurers Gain Deeper Insights into the Digital Customer Experience Webinar
We invite you to join us for our upcoming webinar that addresses the Customer Experience Analytic concerns for many healthcare insurers and payers, Helping Healthcare Insurers Gain Deeper Insights into the Digital Customer Experience, on Tuesday, 2/23/21 at 12:00pm ET. In this 45 minute webinar, we will highlight the unique challenges and issues that healthcare insurers and payers face in the digital experience analytics market, particularly when it relates to privacy and security and HIPPA compliance. We will also concentrate on specific use cases for the various types of digital properties in healthcare insurance companies, which includes public sites, member portals, and mobile apps. We hope you can join us and learn more about CX solutions that are proven to meet the toughest data privacy requirements faced in the insurance industry.
Click here to register now for, Helping Healthcare Insurers Gain Deeper Insights into the Digital Customer Experience, on Tuesday, 2/23/21 at 12:00pm ET.