Companies that invest in mobile customer experience analytics achieve compelling returns on their investments.

A 2015 study by Forrester Consulting that evaluated the Total Economic Impact of IBM Tealeaf CX Mobile concluded that customers that had implemented CX Mobile customer experience analytics realized an ROI of 196% with a payback of 4.7 months.  Some of the benefits include:

  • 2% increase in conversion rate of mobile sales and transactions due to CX Mobile that lead to an increase in incremental revenue.
  • 5% increase in customer retention due to CX Mobile resulting in additional incremental revenue.
  • 30 seconds average time saved on call center handling times.
  • 60% reduction in time spent on reproduction of mobile issues due to CX Mobile

With Pereion's unique Tealeaf service offerings, you can accomplish that and boost your business.

Please fill out the form and checkboxes on the right to request a complimentary quote, demo, or consultation with Pereion Solutions to discuss your options with IBM Tealeaf CX Mobile. 

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