With the holiday season almost upon us, now is the perfect time to ensure that your business is prepped and ready for the influx of on-line shoppers over the upcoming months. To assist with holiday preparations, Acoustic is providing clients with tips and recommendations to optimize for peak program activities with their 2019 Holiday Readiness Program.
Acoustic 2019 Holiday Readiness Program
If you are an existing Acoustic Experience Analytic (formerly Tealeaf) and Acoustic Analytics (formerly Watson CXA) user, the Acoustic Holiday Readiness Program will arm you with valuable information and resources that you can use to plan and make your busy season a success. Below you will find links to Acoustic's Holiday Readiness Webinar Series and Holiday Readiness Guideline documents along with Acoustic Support information that will help you to prepare for the hectic holiday stretch.
Holiday Readiness Webinars
Acoustic's Holiday Readiness Webinars offer a variety of tips and best practices for Acoustic Experience Analytics (formerly Tealeaf), both On-Premise and SaaS, and Acoustic Analytics (formerly Watson CXA) that can help ensure a successful holiday season and exceptional experience for customers. These webinars examine a list of the most common and critical areas to help address challenges (like unusual data spikes, holiday eventing issues, and reporting) and the best ways to troubleshoot unforeseeable situations.
Holiday Readiness Guidelines and Support Information
In addition to the webinars, Acoustic has provided downloadable Holiday Readiness Guidelines that you can follow as you prepare your organization and ensure your Acoustic Experience Analytic and Acoustic Analytic requirements are in order for the holidays. Acoustic Support is also available to assist with any technical issues over the 2019 Holiday Season. Please click the link below for the Acoustic Support Handbook which details contact information, how to engage support and links to sign up for maintenance and outage notifications.
CX Analytic Holiday Readiness Complimentary Consultation
Pereion Solutions wishes you a prosperous and profitable holiday season. As an Acoustic partner, we provide our customers with best practices to achieve greater insight and improve digital experience through our deep expertise in Customer Experience Analytics. Please click here to request a complimentary consultation with us to discuss your customer experience analytic requirements and to ensure you get the most value out of your Acoustic Experience Analytics (Tealeaf) and Acoustic Analytics (CXA) investment this holiday season.