Pereion Blog

Time for a Tealeaf TuneUp!

Written by Kristin Bonazoli | Wed, Aug 5, 2020 @ 18:08 PM

Does your company use Acoustic Experience Analytics (Tealeaf)?  Are you getting the maximum value out of your Tealeaf implementation?  Is Tealeaf providing the insights you need to drive your digital transformation activity?  If not, we can help!  For a small investment of time and money, you can insure you are fully optimizing your investment in Customer Experience Analytics.

Explore New Acoustic Experience Analytics (Tealeaf) Use Cases

Pereion's Tealeaf TuneUp will analyze your company's usage of Acoustic Experience Analytics (Tealeaf).  We will first consult with you prior to assessing your site to understand your business requirements and then help you develop additional use cases based on best practices.  Next, we will review what updates have been made and discuss added opportunities to better understand your customers digital customer experience.  In addition, we will recommend alternative use cases and also highlight capabilities you may not be familiar with.  We will also review your current SDK configuration and advise you on potential enhancements.  As part of the TuneUp, we will work with your team and provide a customized training session.   So let’s look at what is included!

Pereion Tealeaf TuneUp includes: 

  • Pre TuneUp goal setting – Build a plan!
  • Post TuneUp business review
  • 1 User training session to refresh skills
  • 50 hours of an experienced Pereion Analyst
  • Development of specific uses cases based on your business requirements
  • Creation of events, reports, and alerts
  • Guidance on best practices
  • Setup a performance dashboard
  • Assist with integrating with other tools (i.e. Voice of Customer)
  • SDK analysis for potential update to leverage new capabilities
  • Assistance in leveraging analytic capabilities of Acoustic Experience Analytics (Tealeaf) such as Struggle Analytics and Anomaly Detection
  • Detailed analysis of user sessions and customer experience, as needed
  • Cost $4995.00
  • Offer valid through September 30, 2020

Why should I do a Tealeaf Tuneup?

  • Setup additional customer experience use cases 
  • Improve engagement across your organization
  • Update your current events for website changes
  • Dig deeper and find those customer struggles
  • Setup a performance dashboard
  • Refresh team skills with a training session
  • Review the current SDK for potential updates that could deliver higher value
  • Understanding the real digital experience of your digital properties has never been more important
  • Tealeaf is a great tool, maximize the value you receive and deliver the ROI you planned on!