CX Analytics - Moving from "What" to "Why"

Pereion Solutions CX analytic webinar, Moving from "What" to "Why", focuses on the business value of customer experience (CX) analytics, using Acoustic Experience Analytics, and explains how to apply advanced CX analytics to move beyond traditional web analytics to gain deep insights and a better understanding of the needs of customers across all digital journeys.

Learn how CX analytics can answer not only the "what" in the customer journey but also the "why" behind customer behaviors. This webinar demonstrates the functional value of CX analytics through specific use cases that can help businesses leverage customer experience analytics to improve conversion rates and drive customer satisfaction. Use case topics include:

• Session Search and Analysis
• Process Conversions 
• Anomaly Detection
• Struggle Analytics
• Mobile Analytics
• Voice of the Customer (VoC)

Please fill out the form to register for the on-demand webinar.