Acoustic Experience Analytics (Tealeaf), formerly known as IBM Tealeaf Customer Experience on Cloud, is a SaaS-based analytics solution that delivers Tealeaf core capabilities in an managed cloud environment. Tealeaf captures and manages each visitor interaction on your website and mobile applications. Across the organization, from e-commerce and production support to customer service and compliance, Tealeaf is a distinct product that delivers breakthrough visibility into your customers’ online experiences. It provides a large number of ready-to-use reports and dashboards that can be customized to allow your organization to more quickly realize benefits from the solution.