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The importance of optimizing web and mobile digital experience is well understood. There is lots of market data to support what is intuitively obvious. The challenge is in how to do it well. Do you have the tools and DATA you need to properly understand and manage the user experience on your web and mobile properties?
We are looking to fill a position for a Tealeaf analyst and consultant. IBM Tealeaf is the leading Customer Experience Analytic solution in the marketplace. If you are interested in working with clients to improve web and mobile digital experience, we have a growing need for a Tealeaf Analyst and a Tealeaf Consultant. Read on for details on each position...
At the IBM Amplify Conference in Tampa this past week, IBM announced a new cloud based Customer Experience Analytic solution. This new offering combines the latest release of IBM Digital Analytics, Tealeaf CX on Cloud, and new Journey Analytic capabilities all integrated with UBX. This provides a unique set of capabilities which provide a complete view of customer interaction on your web and mobile properties combined with the ability to visualize the customer's journey over multiple sessions. For companies, looking to optimize customer experience and make decisions based on detailed customer data this new offering provides tremendous benefits. Let's take a closer look at what is included.
We are proud to announce the availability of IBM Tealeaf CX hosted in the Cloud. This solution combines the strength and robustness of the traditional on premise based implementation of Tealeaf CX with the speed of deployment and time to value of the new IBM Tealeaf SaaS offering. This is an exclusive offering from Pereion Solutions brought to market in partnership with Oxford Networks.
IBM Digital Analytics, formerly Coremetrics, is going through a needed refresh. The beta version of the new release is currently available for all IBM Digital Analytic customers. While the beta version is still limited, there are already some emerging features and functionality that are much improved. Such as:
One of the unique and interesting additions to the Digital Analytics beta is the Ghostery Tracker Map Integration. This allows you to easily view and analyze the third party tags on your pages, evaluating both the prevalence and latency of those tags. Excessive and unwanted tags can create a number of problems, including poor customer experience, privacy compliance issues, and wasted time of the web operations team.
