{% set baseFontFamily = "Open Sans" %} /* Add the font family you wish to use. You may need to import it above. */

{% set headerFontFamily = "Open Sans" %} /* This affects only headers on the site. Add the font family you wish to use. You may need to import it above. */

{% set textColor = "#565656" %} /* This sets the universal color of dark text on the site */

{% set pageCenter = "1100px" %} /* This sets the width of the website */

{% set headerType = "fixed" %} /* To make this a fixed header, change the value to "fixed" - otherwise, set it to "static" */

{% set lightGreyColor = "#f7f7f7" %} /* This affects all grey background sections */

{% set baseFontWeight = "normal" %} /* More than likely, you will use one of these values (higher = bolder): 300, 400, 700, 900 */

{% set headerFontWeight = "normal" %} /* For Headers; More than likely, you will use one of these values (higher = bolder): 300, 400, 700, 900 */

{% set buttonRadius = '40px' %} /* "0" for square edges, "10px" for rounded edges, "40px" for pill shape; This will change all buttons */

After you have updated your stylesheet, make sure you turn this module off

Tealeaf Webinar: Use cases along Tealeaf Maturity Curve

by Kristin Bonazoli on August 23, 2022

Tealeaf is a digital experience analytics offering from Acoustic which enables organizations to quickly identify and address customer struggle, answer important business questions and proactively build seamless customer experiences. As a first-time user getting started, leveraging the solution’s capabilities tends to focus on very specific use cases around customer struggle, conversion issues and error detection.

In our upcoming webinar, we will discuss and review best practices around some of the “find and fix” type use cases that concentrate on problem resolution. It is important to understand how to fully leverage these use cases to realize the business value from your investment in digital experience analytics.

Once you have fully developed some of the early use cases, Tealeaf can enable you to shift your focus to site optimization and more strategic digital transformation initiatives. We refer to this as the Tealeaf Maturity Curve. This shift will enable you to understand customer behaviors as well as customer struggle issues.

Tealeaf Maturity Curve Use Case Webinar

Join us next month as we explore a variety of use cases to improve the digital experience. Our webinar session will help you identify what your customers are doing on your digital properties, and why they are doing it. Then we will move the discussion to site optimization use cases based on understanding user behavior.

Whether you are a beginner or seasoned user of Tealeaf, there is a learning curve to skills development. We want to familiarize you with a collection of use cases across the Tealeaf Maturity Curve to help you understand some new ways to leverage digital experience analytics. Following this session, you should be able to develop your own Tealeaf use case roadmap and start exploring and developing additional use cases.

Click here to register for our September 14, 2022 at 12:00PM ET, as we go over the following customer use cases that will take you on a journey through the Tealeaf maturity curve:

  • Session Search and Analysis
  • Improve Call Center Performance
  • API Errors and Performance
  • Anomaly Detection
  • Process Conversion Optimization
  • Mobile Apps
  • Page engagement/Heat Maps
  • VoC integration
  • On-Site Search
  • Behavioral Segmentation

 We hope you will join us!

Tealeaf Webinar: Use Cases to move you along the Tealeaf Maturity Curve Reserve your Seat

Tealeaf Customer Use Case eBook

Put customer insights to work to improve your digital intelligence and start realizing the business value of converting your customer behavior data into a competitive transformation tool!

Click here to download our Tealeaf Customer Use Case eBook that talks about some of the top customer experience use cases you can apply to improve the digital customer experience and drive digital transformation.

New call-to-action

Topics: Tealeaf best practices, customer experience analytics, Tealeaf on Cloud, digital experience analytics, Tealeaf by Acoustic, tealeaf use cases, Tealeaf webinars, Acoustic Tealeaf

Recent Posts

Post by Topic

See all

Let's talk about gaining greater customer insight and improving digital experience for your customers.

Get Started