Announcing Tealeaf CX Hosted in the Cloud

We are proud to announce the availability of IBM Tealeaf CX hosted in the Cloud. This solution combines the strength and robustness of the traditional on premise based implementation of Tealeaf CX with the speed of deployment and time to value of the new IBM Tealeaf SaaS offering.  This is an exclusive offering from Pereion Solutions brought to market in partnership with Oxford Networks. 

This is a full function "no compromise" implementation of IBM Tealeaf CX hosted in a cloud environment.  IBM Tealeaf has a reputation as the leading web and mobile customer experience analytic solution in the marketplace based on a robust portfolio of clients in retail, travel, telecommunications, and financial services. This implementation takes full advantage of the cloud features announced with v9.0.1 and the virtualization features announced in v9.0.2 earlier this year.  The solution architecture enables us to preserve web site availability and performance, while capturing the network traffic in a fully virtualized private hosted cloud.  By standardizing the Tealeaf deployment in the cloud, we are able to reduce complexity, accelerate the time to value, and maintain the ability to implement the full Tealeaf product portfolio.

Oxford Networks provides the cloud infrastructure, fiber optic internet network backbone, and high security data center for this solution offering. Oxford Networks is based in Lewiston, Maine and recently merged with BayRing Communications in New Hampshire expanding their IT and telecommunications carrier service capabilities.

In addition to a hosted Tealeaf CX cloud, this is a fully managed Tealeaf application environment including Tealeaf application and system administration.  Tealaf event administration and analyst services are also available.  This enables clients to focus on real web and mobile customer experience improvements while minimizing investments in capital infrastructure costs and staff related operational expenses to manage the environment. You can read more about this offering on the Pereion Tealeaf CX Hosted in the Cloud page.

This is a perfect solution for midmarket companies or business units in a larger enterprise looking to avoid a complex implementation with a lengthy deployment cycle.  Please click below if you would like to request information on the Tealeaf CX Hosted in the Cloud offering.