By enabling Real-time Alerting, you can immediately be informed of where and when customers encounter struggle on your site.
The Real-time Alerting capabilities of Watson Customer Experience (CXA) and Tealeaf allow you to recognize and instantly be alerted to the first signs of customer struggle on your website. With rapid detection and increased insight into customer struggles, you can quickly take corrective action and eliminate areas of friction to optimize and deliver seamless customer experiences.
Click here for Pereion Solutions' CXA formula, "Employ Real-time Alerting to Assist with Delivering Optimal Experiences" and to learn more about Real-time Alerting.