Customer Experience Analytics Formula Blog

Setting Up IBM Digital Analytics (DA) Data in IBM Universal Behavior Exchange (UBX) to Pass Over Within Watson CXA for Journey Reports

Setting Up Tealeaf CX on Cloud Data to Pass through IBM Universal Behavior Exchange (UBX)

Use Struggle Analytics to Quickly Identify and Understand Customer Struggle to Optimize Customer Experiences

Creating Journey Reports to Understand Customer Journeys and Optimize Conversions

Creating Business Process Reports to Optimize Process Conversions

Employ Real-time Alerting to Assist with Delivering Optimal Experiences

Optimize Marketing Landing Pages to Drive Marketing Effectiveness

Getting Started with Marketing Codes and Attribution Reporting

Search Optimization Through Deeper Insight on Customer Engagement

Applying Geospatial Analysis for Geographical Insight into your Data

Applying Heat Maps to Understand Customer Behavior

Evaluating Your Customers’ Mobile Experiences with Watson CXA

Using Watson Analytics for Increased Insight into Customer Engagement

Enhancing Path Analysis to Optimize Customer Experiences

Support Optimization for Increased Customer Satisfaction

Support Agent Optimization

Product Page Optimization through Analytics

Customer Remarketing on Abandoned Carts

About this blog

The CXA Formula Blog is designed to provide formulas or recipes in using IBM Watson Customer Experience Analytics and Tealeaf CX on Cloud. This includes formulas in digital analysis, customer experience analytics, journey analytics, and Universal Behavior Exchange. These formulas are designed to provide you insight and best practices in customer analytics.
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