Customer Experience Analytics

The challenge for many organizations is how to get started and move beyond basic digital analytics to create more relevant data that equals better customer insights.  Watson Customer Experience Analytics (CXA) and Pereion Solutions can help you with these efforts.   In our new eBook, “Watson, Can You Help Improve Digital Customer Experience?,” we compiled 10 top use cases you can implement to improve your digital intelligence and put customer insights to work with IBM Watson CXA.    Also included are links to specific formulas that provide a step by step process for getting started with effective digital analysis and optimized customer experiences.

     Get our free eBook today!

Watson, Can you help improve digital experience ebook

How do you collect the customer analytic data you need?
How do you understand and analyze that data?
How do you create actionable customer insight?

Pereion Offerings

      Tealeaf Customer Experience       on Cloud

This SaaS based analytics solution delivers Tealeaf core capabilities in an IBM managed cloud environment. We have extensive experience working with this product enabling our clients to focus on improving their customer experience.
Learn more about it here

Watson Customer Experience Analytics

Whether you are upgrading from IBM Digital Analytics or Tealeaf or implementing Watson Customer Experience Analytics from scratch, we can help you get started and ramp up reporting in Digital Analytics, Tealeaf CX on Cloud, or Journey Analytics.  
Learn more about it here

Tealeaf CX Hosted in the Cloud

An exclusive Pereion Solutions offering, IBM Tealeaf CX is hosted in a virtualized cloud environment, so that you can rapidly deploy and quickly take advantage of Tealeaf’s unique industry leading customer experience management capabilities..
Learn more about it here

Why IBM Tealeaf?

IBM Tealeaf is a web and mobile Customer Experience Management (CEM) solution that captures your customers’ website interactions, giving you unprecedented visibility into their digital experience, and the ability to optimize your online business processes.

Offering valuable insight into your customers’ behavior, it allows you to track metrics, identify issues and make calculated improvements to your website and mobile applications based on business impact assessments. IBM Tealeaf enables you to increase your customer retention and conversion rates, improves your customer satisfaction, and generates increased revenue for your business. For more details, visit our Tealeaf Software page.

Want to talk IBM Tealeaf Software?

 

Check out IBM Tealeaf identifying customer mobile struggle

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Transform Your Customer Data into Actionable Insights

In today’s fast-paced digital world, you need to quickly understand your customers and deliver an exceptional customer experience to stay ahead of the competition.    Exploring the various categories of customer data you collect is part of the process, and it can certainly give you a...

Interested in Data Science in a Digital World? We are Hiring!

If you are interested in customer analytics and technology and working with clients to optimize their digital businesses, we currently have two positions open and posted on our Careers page.  Please check them out!  The first position is a Customer Analytic Data Scientist. This position...

Careers at Pereion Solutions

     We are currently looking to hire a Tealeaf Software Consultant and Tealeaf Analyst 

to support growth of our Tealeaf services practice.

www.pereion.com/careers